Last Updated: 15/08/2026

1. Introduction

MLbyte.space ("MLbyte," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal and business data when you engage with our AI/ML products, including Kozi Sports Link, our forecasting tools, and our consulting services.

By using our website and services, you consent to the data practices described in this policy. We operate in compliance with the Kenya Data Protection Act, 2019.

2. Data Controller

MLbyte.space acts as the Data Controller for the information collected through our platform.

Contact:legal@mlbyte.space

3. Information We Collect

Depending on your interaction with MLbyte, we may collect:

Directly Provided Data: Name, business email, company name, phone number, and project requirements provided via contact forms or during onboarding.

Usage Data: IP addresses, browser types, and interaction logs with our web platforms (including MLbyte.space and associated subdomains).

Client Data: Data provided by clients for the purpose of building predictive models, sales forecasting, or data analytics.

4. AI and Machine Learning Data Processing

As an AI-driven organization, data integrity is core to our operations:

Anonymization: When we use client data to train or refine our proprietary models (e.g., KNN, Random Forest, Deep Neural Networks), we implement strict anonymization and de-identification protocols.

Model Isolation: Your proprietary business data is kept isolated from other clients' datasets. We do not use your confidential business information to train models for third parties.

External AI Services: If we utilize external AI APIs (e.g., OpenRouter or LLMs) for processing, we ensure that no personally identifiable information (PII) or sensitive business secrets are included in the prompts.

Only sanitized, anonymized datasets are used.

5. How We Use Your Information

We use data to:

Deliver Services: Provisioning our ML architectures and support.

Improve Models: Refining our algorithms to provide better forecasting and predictive accuracy.

Customer Support: Providing the "After Sales support" promised to our clients.

Operations: Invoicing, account management, and internal reporting.

6. Data Storage and Security

Storage: We utilize secure server infrastructure to store data at rest. Access is restricted to authorized personnel only.

Security Measures: We employ industry-standard encryption (TLS) for data in transit and adhere to best practices for securing our virtual private servers (VPS) and database instances (e.g., SQL hardening).

7. Data Sharing

We do not sell your personal or business data. We only share data when:

Necessary for service delivery (e.g., payment gateways).

Required by law or legal process.

With your explicit consent for specific integration services.

8. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

Access: Request a copy of the personal data we hold about you.

Correction: Request that we rectify inaccurate or incomplete data.

Erasure: Request that we delete your data, subject to legal retention requirements.

Object: Object to the processing of your data for specific purposes.

9. Third-Party Links

Our website may contain links to external sites. This Privacy Policy does not apply to those sites, and we encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this policy periodically to reflect changes in our technology or legal requirements. The "Last Updated" date at the top will indicate when changes were made.

11. Contact Us

If you have questions about our data practices or wish to exercise your rights, please contact:

Email: legal@mlbyte.space

Address: MLByte Center, Nairobi.